http://www.mydresscity.com/: All You Need To Know

Color Chart

White	Ivory	Silver	Champagne	Light Yellow
Yellow	Gold	Baby Blue	Light Blue	Sky Blue
Blue	Aque Blue	Royal Blue	Sapphire Blue	Navy Blue
Red	Red 2	Wine Red	Dark Wine Red	Burgundy
Hot Pink	Pink	Wheat	Lilac	Light Purple
Lavender	Blue Purple	Rose	Fushia	Purple
Grape	Sage	Spring Green	Green	Hunter
Light Gary Green	Brown	Chocolate	Black	Orange
More Color Choice Please Select the Color Number

Size Chart

Note: Please note that special occasion dresses are sized differently than ready-to-wear clothes. You might find yourself ordering the special occasion dress in a larger size than the size you usually wear. We strongly suggest you have your measurements taken by a professional before buying online.
All dresses on our website can be custom made to exact measurements if you provide us with your custom sizes. If you decide to order standard size, you may use the following charts to map your measurements to the closest size to be ordered. If your measurements indicate one size for the "bust" and a different size for the "waist and/or hips", we suggest ordering according to the largest measurement. Dresses can easily be taken in by a skilled tailor or professional seamstress.

How To Measure

How to measure

Measure with undergarments similar to those you will wear with your dress; Do not measure over other clothing. Make sure the measuring tape is parallel to the floor and pulled evenly across the body with no slack. You may want to consider getting professionally measured.

Standard Dresses Bust *This is not your bra size! *Wear a bra *Relax arms at sides *Pull tape across the fullest part of the bust Waist *Find the natural waist *This is the smallest part of the waist *Usually about 1 in. above belly button *Keep tape slightly loose to allow for breathing room Hips *Find the widest part of the hips *Usually about 7 in. below natural waist *Tape should brush across both hipbones Shoulder Shoulder - From the edge of the shoulder socket, measure across the back to the same point on the other shoulder. Hollow to Floor (Bare Foot) *Stand straight with feet together *Measure in bare feet *Begin at the hollow space between the collarbones and pull tape straight down to the floor *To fit high heels, we’ll add an extra 5 cm onto custom-sized floor-length dresses and dresses with trains Height * Stand straight with feet together * Measure in bare feet * Begin at the top of the head and pull tape straight down to the floor

Maternity Dresses Upper Bust *Relax arms at sides *Measure the highest part of the chest *Pull the tape right underneath the arms Bust *This is not your bra size! *Wear a bra *Relax arms at sides *Pull tape across the fullest part of the bust Under Bust Measure immediately under breasts Around Belly *Find the fullest part of the belly *Pull tape around the belly *Keep tape slight loose for comfort   Hips *Find the widest part of the hips *Usually about 7 in. below natural waist *Tape should brush across both hipbones Hollow to Floor (Bare Foot) *Stand straight with feet together *Measure in bare feet *Begin at the hollow space between the collarbones and pull tape straight down to the floor *To fit high heels, we’ll add an extra 5 cm onto custom-sized floor-length dresses and dresses with trains Height * Stand straight with feet together * Measure in bare feet * Begin at the top of the head and pull tape straight down to the floor

For Bridal Jacket/ Mini Wraps Bust Bust - Not your bra size! Take the tape around your back and bring it across the fullest part of your bust. Shoulder Shoulder - From the edge of the shoulder socket, measure across the back to the same point on the other shoulder. Arm Length Arm Length - Measure from your shoulder point to the wrist. Armscye Measure from the top of the shoulder, down the front of the shoulder, under the arm pit, and up the back of the shoulder.

Return Policy

We hope all of our customers are happy with their orders form us. But, If you are unhappy with them, you want to return item to us, please read the following instructions.

How do I cancel an order?

If you want to cancel your order,please contact with us within 48 hours from the time you placed your order,otherwise,we will charge you US$45.00 for handle fee.
You may only cancel an order prior to it being shipped out,we shall not be able to process a cancellation once your order has been shipped out.


Return Policy

Our Customer Service representatives determine eligibility for refunds and exchanges once customers have contacted us and explained their reason for return.
All returns must be sent within 7 days of the shipment being received. We only accept items in their original condition - unworn, unwashed, unaltered, and undamaged with original tags and packages. Requests to return items due to quality issues, damage during shipping, color/style/size error or allergic reaction from use must be accompanied by photos or other evidence that clearly shows the problem with the item received. We reserve the right to charge a handling fee on all items returned for other reasons.
Please note that Product-Specific policies apply to the following categories: Weddings & Events(Customized Dresses & Accessories & Costumes), Jewelry, (Home&Garden, Sports, Fashion).

If we shipped you the wrong item: You have the option of 1) exchanging it for the correct item, or 2) returning it for a full refund. Customers must confirm their eligibility for an exchange or return with Customer Service before sending items back.
If we shipped you an item in the wrong color: You are eligible for a full refund. (Perceived color difference due to the display settings of your computer monitor are not grounds for a refund.).
If we shipped you a defective item: You are eligible for a refund or exchange depending on the item category.
Please Notice: 1).Shipping fee or the rush shipping fee is not able to be refunded. This applies for any item purchased at normal retail price.
2).You need pay the shipping fee if you return a item.


What products can NOT be returned or refunded ?

We committed to providing high-quality products for your needs. You need to email us about the problem within 3 days since the parcel received.
We allow ALL BUT THE FOLLOWING products to be exchanged/returnable/refundable:

1. Items not in original shipping condition (unworn, unaltered, original packaging etc)
2. Items received over 3 days without contacting us.
3. Items cancelled before reception without informing us.
4. Items damaged by improper cleaning method or wearing.
5. Items heavily altered/customized upon customer’s requests.


The returning steps:

1) Email us within 3 days when you receive the dress, and meanwhile send us the dress photos which can show the problems of the dress, we will check it carefully, if it’s true, we will instruct you where to return your dress.
2)We need to register the wrong dress for records in order to improve our service, so the dress photos are indispensible in the procedure of returning.
3)The dress photos should be a strong proof to show the problems, so we need your photos to be clear.
4)The dress should be shipped back to the specified address which we would provide you after we confirm the returning. Otherwise, we won’t refund you if the dress lost in the shipping.
5)Please postmark back the dress within 15 days from the date you received it. Assure that you return the dress back to the correct address and email us the tracking number within 4 days. You should pay the return shipping fee.

Shipping

Our Guarantee

We are the world's leading wedding and special occasion dress supplier, with a good reputation for providing perfect dresses for women and girls worldwide. We provide custom made service. We hire only the best dressmakers and experienced designers with their finest production techniques to create your dress. All the materials we use are top quality, all the beading and embroideries are 100% handcraft. Click here to see our quality comparison with other mediocre or cheap quality.

Best Price Guarantee

We are committed to finding a dress you love at the lowest authorized price possible.We make them available to you at unbeatable prices, since we source wedding dress, bridesmaid dress, flower girl dress, mother of bride dress and special occasion dress straight from our own factory. You can be easier to find a perfect dress which fit you than other websites and stores.

Best Quality Guarantee

The qulity is our goal at our website to provide every customer an educated and valued shopping experience while walking you through all the steps of finding your perfect wedding dress, bridesmaid dress, flower girl dress, mother of bride dress, special occasion dress or other formal dress. We want to offer your perfect look with the freedom and ability on any budget. Above all, we want to make sure you get the same quality service and same variety of dresses than shopping in an actual boutique.

Best Service Guarantee

Our team is professionally trained. You will get the top service experience on our website. And also ita??s easy to find your best-loved dress on our website while you are sitting in the comfort of your own office or home to browsing on us.

Rich Commodity 

All the items we are selling are from the manufacturers or the agents who signed the contract with us. And one brand including all the items and series is on sale. Thus, our items not only have conventional types of goods in shopping malls, but also there is a lot of new merchandise that can not easily be found in many markets. So it's very convenient for you to know the most popular items in the market by providing you with the channels of choosing fashion merchandise.

Door-to-door

After confirmation of your orders, all goods you want will be delivered by the time you are appointed through a variety of global express delivery service (UPS, DHL, TNT, and EMS) in order to save your valuable time.